RQ Worker
How to use RQ Worker in Monitoring & Backups: access, working steps, fields, related records and troubleshooting.
Purpose and access
Review the available system health, logs, scheduled jobs and backup controls. A backup is useful only when its restore procedure and required recovery keys are known and tested.
This page is a record page in System Admin → Monitoring & Backups. Use the link above to open the configured destination; permissions are checked by the destination service.
Before you start
Review the current settings or existing records and prepare the information needed for the change.
Confirm the company, party, dates, units and source references that apply. Select existing links carefully and check for an existing record before creating a duplicate.
Working steps
- Open RQ Worker from System Admin → Monitoring & Backups, or use ERP Search.
- Filter the list and open the relevant record. To add a record, use Add/New when your role provides that action.
- Complete the editable fields described below. Required fields and validation conditions must be satisfied; read-only values are set by the system or their source records.
- Save the record and address validation messages. Reload and verify the saved values and relationships.
- Use any additional workflow actions only when the record and your role provide them. Saving this record does not automatically complete a related transaction or external action.
Field reference
These fields come from the installed ERP definition. Hidden fields and password inputs are omitted. Additional conditions, custom scripts and workflow rules can make a field required or read-only in a particular context.
| Field | Type / behavior | How to use it |
|---|---|---|
Queue(s)queue | Data Optional | Enter the identifier or short text requested by the label. Preserve external reference numbers accurately. |
Queue Type(s)queue_type | Select Optional | Choose one of the configured list values. Status fields may be controlled by the record workflow.Available choices
|
Worker Nameworker_name | Data Optional | Enter the identifier or short text requested by the label. Preserve external reference numbers accurately. |
Statusstatus | Data Optional | Enter the identifier or short text requested by the label. Preserve external reference numbers accurately. |
PIDpid | Data Optional | Enter the identifier or short text requested by the label. Preserve external reference numbers accurately. |
Current Job IDcurrent_job_id | Link Optional | Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship. Linked record: RQ Job |
Successful Job Countsuccessful_job_count | Int Optional | Enter a whole-number value. |
Failed Job Countfailed_job_count | Int Optional | Enter a whole-number value. |
Start Timebirth_date | Datetime Optional | Record the date and time in the configured system/user time zone. |
Last Heartbeatlast_heartbeat | Datetime Optional | Record the date and time in the configured system/user time zone. |
Total Working Timetotal_working_time | Duration Optional | Enter the actual or planned duration using the field’s supported units. |
Utilization %utilization_percent | Percent Optional | Enter the percentage expected by the calculation and verify the resulting amount. |
Troubleshooting
- Not permitted: verify the account, role and source-document permission. Do not share an administrator login.
- Missing record or address: inspect the relevant Link or Dynamic Link fields; a matching title alone does not establish a relationship.
- Cannot save or change status: review required fields, read-only values, document status and the configured approval transition.
- Unexpected report or portal result: review company/date filters, source-document submission and the approved party or Employee link.