Record a restaurant or meal-plan order
Follow the steps below on this page. Screenshots for Garrison & Lodging will be added separately.
Before you start
URL key: {ERP_URL} is your ERP origin, such as https://enterprise.nexcommand.ai or https://erpstaging.nexcommand.ai. Open the list URL first; saved records append /{RECORD_ID}. New drafts use a temporary new-record identifier. Queries and selected tabs may add parameters.
Step 1
Choose Add NexCom Catering Order. Select Property, Order type Restaurant or Meal Plan, and Billing customer. Enter Order / function, Service time, Covers and Table / delivery instructions.
{ERP_URL}/desk/nexcom-catering-orderSaved record{ERP_URL}/desk/nexcom-catering-order/{RECORD_ID}Expected result: The food order identifies its service and billing context.
Step 2
For a stay-related meal, link the matching Stay where appropriate. A Meal plan selection on a Stay does not create this order automatically.
{ERP_URL}/desk/nexcom-catering-orderSaved record{ERP_URL}/desk/nexcom-catering-order/{RECORD_ID}Expected result: The relationship is explicit and validated against the property and customer.
Step 3
Add available menu items with positive Quantity, Rate and Preparation instructions. Record Guest dietary requirements / allergens and verify them with the kitchen. Save Draft, then Confirmed.
{ERP_URL}/desk/nexcom-catering-orderSaved record{ERP_URL}/desk/nexcom-catering-order/{RECORD_ID}Expected result: The menu-based order is ready for preparation.
Step 4
Progress Preparing, Ready and Delivered as work is performed. Use Create / open Sales Order draft for approved billing, then continue in the normal sales workflow.
{ERP_URL}/desk/nexcom-catering-orderSaved record{ERP_URL}/desk/nexcom-catering-order/{RECORD_ID}Expected result: Service fulfilment and accounting are linked without claiming a restaurant POS or automatic meal entitlement system.