NexCommand AINexCom Knowledge Base
Reservations & Rooms

Review arrivals and departures at reception

Follow the steps below on this page. Screenshots for Garrison & Lodging will be added separately.

Before you start

URL key: {ERP_URL} is your ERP origin, such as https://enterprise.nexcommand.ai or https://erpstaging.nexcommand.ai. Open the list URL first; saved records append /{RECORD_ID}. New drafts use a temporary new-record identifier. Queries and selected tabs may add parameters.

Step 1 of 5

Step 1

Select the property, today as From and tomorrow as the exclusive To date. Refresh schedule.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-garrison

Expected result: The daily room grid and active work agendas load.

Step 2 of 5

Step 2

Open the stay list. Filter Property, Arrival equal to today and Status Reserved. Open each record and confirm occupant, room, guest / occupant count and customer.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-lodging-staySaved record{ERP_URL}/desk/nexcom-lodging-stay/{RECORD_ID}

Expected result: The arrival queue contains saved reservations, not provisional verbal bookings.

Step 3 of 5

Step 3

Review unfinished tasks for arriving rooms. Ask the authorized inspector to complete readiness approval where work is finished.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-lodging-housekeepingSaved record{ERP_URL}/desk/nexcom-lodging-housekeeping/{RECORD_ID}

Expected result: Reception can distinguish a reserved room from one ready for check-in.

Step 4 of 5

Step 4

Filter Departure equal to today and Status Checked In. Coordinate charges and issued-key return before checkout.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-lodging-staySaved record{ERP_URL}/desk/nexcom-lodging-stay/{RECORD_ID}

Expected result: The departure queue identifies stays requiring action.

Step 5 of 5

Step 5

Refresh after changes and hand over unresolved arrivals, departures and room restrictions to the next shift. Use lists for Draft, Cancelled or completed history.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-garrison

Expected result: The next shift receives current work rather than relying on a stale calendar.

If the action is blocked

Continue with related activities