NexCommand AINexCom Knowledge Base
Events

Coordinate an event with catering

Follow the steps below on this page. Screenshots for Garrison & Lodging will be added separately.

Before you start

URL key: {ERP_URL} is your ERP origin, such as https://enterprise.nexcommand.ai or https://erpstaging.nexcommand.ai. Open the list URL first; saved records append /{RECORD_ID}. New drafts use a temporary new-record identifier. Queries and selected tabs may add parameters.

Step 1 of 5

Step 1

Create and confirm the event with venue, customer, attendees and a time window including setup and cleanup.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-lodging-eventSaved record{ERP_URL}/desk/nexcom-lodging-event/{RECORD_ID}

Expected result: Venue capacity and conflict checks have passed.

Step 2 of 5

Step 2

Create an Event Catering order. Select the same Property, Event and Customer; enter service time, covers and delivery location.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-catering-orderSaved record{ERP_URL}/desk/nexcom-catering-order/{RECORD_ID}

Expected result: Catering is explicitly linked to the event; confirming the event alone does not create an order.

Step 3 of 5

Step 3

Add menu lines, quantities, rates and preparation instructions. Record dietary requirements and confirm them with the kitchen. Save and set Confirmed.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-catering-orderSaved record{ERP_URL}/desk/nexcom-catering-order/{RECORD_ID}

Expected result: The kitchen receives a defined order rather than only event notes.

Step 4 of 5

Step 4

Review event and catering agendas for the same date range. Coordinate service with the event organizer and progress the order through Preparing, Ready and Delivered.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-garrison

Expected result: Venue and food-service operations can be reviewed together.

Step 5 of 5

Step 5

Create / open Sales Order draft when the confirmed commercial details are agreed. Complete native sales and billing approvals separately.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-catering-orderSaved record{ERP_URL}/desk/nexcom-catering-order/{RECORD_ID}

Expected result: The event catering has a linked financial draft without automatic payment.

If the action is blocked

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