Tutorial

Set up a lodging property

Set up properties and rooms; reserve accommodation, check occupants in, cancel unused reservations and check out departing occupants. Link existing employees, customers, contacts and projects.

Updated 14 October 2026 · Native ERP foundation

The native ERP foundation is published: properties, rooms, stays, service requests, charges and physical-key custody. The hotel engine and electronic lock connectors are not commissioned. Food, catering and room service are request and ERP-order workflows; a restaurant POS, kitchen display, online booking engine and automatic keycard encoding are not provided by this release.

Use your own authorized ERP account. These text tutorials describe the published native fields and actions. Screenshots and click markers for this new app will be added in a later documentation pass.

Step 1 of 3

Step 1

Choose Add NexCom Lodging Property. Enter Property name and select the existing Company.

Expected URL expression{ERP_URL}/desk/nexcom-lodging-property/{RECORD_ID}

Open the list without /{RECORD_ID}. New forms use a temporary new-record identifier. ERP_URL is your organization’s ERP origin.

Expected result: A new property form identifies the operating company.

Step 2 of 3

Step 2

Select an existing Address, Service warehouse and Cost center where applicable. Verify that the operational records belong to the property company.

Expected URL expression{ERP_URL}/desk/nexcom-lodging-property/{RECORD_ID}

Open the list without /{RECORD_ID}. New forms use a temporary new-record identifier. ERP_URL is your organization’s ERP origin.

Expected result: The property points to existing ERP records rather than duplicate addresses or accounts.

Step 3 of 3

Step 3

Leave Lodging engine property ID unchanged. Save and reopen the property.

Expected URL expression{ERP_URL}/desk/nexcom-lodging-property/{RECORD_ID}

Open the list without /{RECORD_ID}. New forms use a temporary new-record identifier. ERP_URL is your organization’s ERP origin.

Expected result: The property is available for room setup; saving it does not connect an external hotel engine.

If the action is blocked

Check required fields, current status, linked company and record permissions. Return outstanding keys before checkout. Room and key conflict checks cannot be bypassed by editing their identifiers. For Finance and stock drafts, review native validation messages before submitting.