NexCommand AINexCom Knowledge Base
Housekeeping

Inspect cleaning, request rework and release readiness

Follow the steps below on this page. Screenshots for Garrison & Lodging will be added separately.

Before you start

An Awaiting Inspection task and an authorized Garrison Manager or System Manager for final approval.

URL key: {ERP_URL} is your ERP origin, such as https://enterprise.nexcommand.ai or https://erpstaging.nexcommand.ai. Open the list URL first; saved records append /{RECORD_ID}. New drafts use a temporary new-record identifier. Queries and selected tabs may add parameters.

Step 1 of 5

Step 1

Filter Status Awaiting Inspection and the correct Property. Open the task and physically inspect the room against the four checklist areas.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-lodging-housekeepingSaved record{ERP_URL}/desk/nexcom-lodging-housekeeping/{RECORD_ID}

Expected result: The inspection concerns the room and task actually awaiting release.

Step 2 of 5

Step 2

If work fails inspection, record the defects in Inspection notes, return Status to In Progress and save. Inform the assigned housekeeper.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-lodging-housekeepingSaved record{ERP_URL}/desk/nexcom-lodging-housekeeping/{RECORD_ID}

Expected result: Rework is recorded and the room is not released.

Step 3 of 5

Step 3

After rework, the housekeeper checks bedroom, bathroom, linen and supplies and returns the task to Awaiting Inspection.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-lodging-housekeepingSaved record{ERP_URL}/desk/nexcom-lodging-housekeeping/{RECORD_ID}

Expected result: The complete checklist is ready for reinspection.

Step 4 of 5

Step 4

As Garrison Manager or System Manager, enter meaningful Inspection notes and choose Approve inspection.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-lodging-housekeepingSaved record{ERP_URL}/desk/nexcom-lodging-housekeeping/{RECORD_ID}

Expected result: The task becomes Completed with inspector and time; housekeeping becomes Ready.

Step 5 of 5

Step 5

Confirm Maintenance status is Operational before advising reception that the room can be occupied.

Expected URL expression — entry point{ERP_URL}/desk/nexcom-lodging-roomSaved record{ERP_URL}/desk/nexcom-lodging-room/{RECORD_ID}

Expected result: Maintenance restrictions remain effective even after a cleaning pass.

If the action is blocked

Missing checklist entries or inspection notes prevent completion. Operators cannot approve readiness. Completed tasks are terminal; create a new task for new work.

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