NexCommand AINexCom Knowledge Base
Tutorial

Find your way around NexCom

Choose an app in the far-left icon rail. The available apps follow your assigned access.

Before you start

Find your work, approvals, calendar and dashboards. Start here to understand the navigation, search, record lists and the difference between saving a draft and submitting a transaction.

ERP links open in a new tab. Sign in with your own account; record visibility, actions and approval authority follow your assigned permissions. Screens can differ by company and configuration.

Step-by-step instructions

  1. Choose an app in the far-left icon rail. The available apps follow your assigned access.
  2. Select a module in the adjacent pane to open its landing dashboard. Start with the work-area links rather than expanding every record type.
  3. Use the top Search control or Ctrl+K to find a record type, report or page by name. Search within a record list to find individual records.
  4. Follow the workflow breadcrumb to return to the module. Use related links to continue the business process.

Check the result

Return to the saved record or relevant list and verify the intended values, links and status. Check the role-restricted portal or report when it is part of this task. A successful save, approval, submission and external payment are different events.

Troubleshooting

A missing module can be a permission issue. Ask an administrator to verify the role and source record access rather than granting broad access.

If the task is blocked, record the page name, operation, error text and time. Contact Support through an authorized channel. Remove passwords and unnecessary personal information from screenshots.