NexCommand AINexCom Knowledge Base
Tutorial

Create a non-stock service item

Open Supply Chain → Items & Categories → Item. Search for the service before adding a new code.

Supply ChainUpdated 13 October 2026Configuration-aware guidance

Before you start

Use your authorized ERP account and the correct company. These screenshots use fictional staging records. Replace the example quantities, dates, warehouses and values with your approved business information. Submission affects the relevant workflow or stock ledger; review the draft first.

ERP links open in a new tab. Sign in with your own account; record visibility, actions and approval authority follow your assigned permissions. Screens can differ by company and configuration.

Addresses used in this tutorial

ERP_URL is your organization’s ERP address. ACADEMY_URL is the Academy base address: staging uses https://erpstaging.nexcommand.ai/academy; production uses https://academy.nexcommand.ai. Saved record IDs and temporary draft IDs differ between installations. Course IDs and element IDs in the example are not portable to another installation.

Step-by-step instructions

Step 1 of 4

Review existing services

Open Supply Chain → Items & Categories → Item. Search for the service before adding a new code.

Example / selection
Equipment inspection service
Expected result
Duplicate service masters are avoided.
Expected URL expression{ERP_URL}/desk/item
Review existing services — redacted NexCom tutorial image
Actual staging capture. Personal identity masked; the captured application viewport is retained. Scroll position follows the action shown.
Step 2 of 4

Set identity and stock behavior

Select Add Item. Enter a unique code, clear service name, suitable Item Group and billing UOM. Clear Maintain Stock for a non-stock service.

Example / selection
NC-DOCS-SERVICE-01; Services; Nos; Maintain Stock off
Expected result
The item is defined as a service without inventory tracking.
Expected URL expression{ERP_URL}/desk/item
Set identity and stock behavior — redacted NexCom tutorial image
Actual staging capture. Personal identity masked; the captured application viewport is retained. Scroll position follows the action shown.
Step 3 of 4

Review the full form

Choose Edit Full Form. Review service category, UOM and purchasing/sales applicability. Set Accounting defaults and tax rules under your company policy before using it in a live transaction.

Example / selection
DEMO — Equipment inspection service
Expected result
The service definition is ready to save.
Expected URL expression{ERP_URL}/desk/item/new-item-{TEMP_ID}
Review the full form — redacted NexCom tutorial image
Actual staging capture. Personal identity masked; the captured application viewport is retained. Scroll position follows the action shown.
Step 4 of 4

Save and verify

Save and confirm the permanent item code and Enabled status. Check that Maintain Stock remains cleared. Set Item Prices separately for the agreed commercial rate.

Example / selection
NC-DOCS-SERVICE-01
Expected result
The service master is saved.
Expected URL expression{ERP_URL}/desk/item/{RECORD_ID}
Save and verify — redacted NexCom tutorial image
Actual staging capture. Personal identity masked; the captured application viewport is retained. Scroll position follows the action shown.

Verified result

The service item was created and saved through staging. Maintain Stock remained off. No service invoice, purchase commitment or stock posting was made.

Troubleshooting

Wait for Link search results and choose the exact record. Leave each edited field to commit its value. Check required dates in every item row. A saved draft and a submitted record are different states. If validation fails, correct the highlighted field and verify the saved result before continuing.

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