Complete an operational shift handover
Follow the steps below on this page. Screenshots for Garrison & Lodging will be added separately.
Before you start
URL key: {ERP_URL} is your ERP origin, such as https://enterprise.nexcommand.ai or https://erpstaging.nexcommand.ai. Open the list URL first; saved records append /{RECORD_ID}. New drafts use a temporary new-record identifier. Queries and selected tabs may add parameters.
Step 1
Refresh the property schedule for the current and next service day. Review reserved and occupied rooms, blocks, events, cleaning and catering.
{ERP_URL}/desk/nexcom-garrisonExpected result: The handover starts from current saved records.
Step 2
Review Scheduled, In Progress and Awaiting Inspection tasks and their assignees. Highlight rooms needed for imminent arrivals.
{ERP_URL}/desk/nexcom-lodging-housekeepingSaved record{ERP_URL}/desk/nexcom-lodging-housekeeping/{RECORD_ID}Expected result: Outstanding cleaning and inspection work has an owner.
Step 3
Review Open and In Progress services, overdue work and linked Helpdesk/MRO actions. Record concise operational notes without unnecessary personal information.
{ERP_URL}/desk/nexcom-lodging-serviceSaved record{ERP_URL}/desk/nexcom-lodging-service/{RECORD_ID}Expected result: The incoming shift can identify unresolved guest issues.
Step 4
Reconcile Issued and overdue keys and confirm secure storage against the key register.
{ERP_URL}/desk/nexcom-key-custodySaved record{ERP_URL}/desk/nexcom-key-custody/{RECORD_ID}Expected result: Custody exceptions are explicitly handed over.
Step 5
Review imminent departures and unresolved charges with the responsible Finance staff. Recheck list filters for completed or cancelled records excluded from the schedule.
{ERP_URL}/desk/nexcom-lodging-staySaved record{ERP_URL}/desk/nexcom-lodging-stay/{RECORD_ID}Expected result: Operational and financial follow-up remain visible without a fabricated automated night-audit feature.