Invoice a customer and allocate a receipt

Before you start

Maintain the ledger and accounting structure, invoice customers, record supplier liabilities, reconcile payments and close periods. Financial posting is controlled by document status, company, currency and assigned permissions.

Step-by-step instructions

1. Create Sales Invoice for the correct customer and company, preferably from the relevant source order or delivery.
2. Review dates, items, rates, taxes, receivable account and payment terms. Submit through the approved process.
3. Create Payment Entry for the receipt, select the bank/cash account and allocate against the intended invoice.
4. Review the outstanding balance and Accounts Receivable report after posting.

Check the result

Return to the saved record or relevant list and verify the intended values, links and status. Check the role-restricted portal or report when it is part of this task. A successful save, approval, submission and external payment are different events.

Troubleshooting

If the task is blocked, record the page name, operation, error text and time. Contact Support through an authorized channel. Remove passwords and unnecessary personal information from screenshots.

Related ERP screens

• DunningRecord page · Customer billing & collection
• Dunning TypeRecord page · Setup & Templates
• Invoice DiscountingRecord page · Customer billing & collection
• Sales InvoiceRecord page · Customer billing & collection
• Accounts ReceivableReport · Reports
• Accounts Receivable SummaryReport · Reports
• Customer Ledger SummaryReport · Reports
• Delivered Items To Be BilledReport · Reports
• Gross ProfitReport · Reports
• Inactive Sales ItemsReport · Reports
• Item-wise Sales RegisterReport · Reports
• Sales Invoice TrendsReport · Reports