Tutorial

Register physical keys and storage locations

Register physical keys, record issue and return, track holders and due times, and handle loss incidents. Electronic keycard issuance remains disabled pending hardware selection and commissioning.

Updated 14 October 2026 · Native ERP foundation

The native ERP foundation is published: properties, rooms, stays, service requests, charges and physical-key custody. The hotel engine and electronic lock connectors are not commissioned. Food, catering and room service are request and ERP-order workflows; a restaurant POS, kitchen display, online booking engine and automatic keycard encoding are not provided by this release.

Use your own authorized ERP account. These text tutorials describe the published native fields and actions. Screenshots and click markers for this new app will be added in a later documentation pass.

Step 1 of 3

Step 1

Choose Add NexCom Lodging Key. Enter a unique Key code and select Property.

Expected URL expression{ERP_URL}/desk/nexcom-lodging-key/{RECORD_ID}

Open the list without /{RECORD_ID}. New forms use a temporary new-record identifier. ERP_URL is your organization’s ERP origin.

Expected result: The physical key has a stable inventory identifier.

Step 2 of 3

Step 2

Select Room / unit if applicable, choose Key type and record Key cabinet / storage location.

Expected URL expression{ERP_URL}/desk/nexcom-lodging-key/{RECORD_ID}

Open the list without /{RECORD_ID}. New forms use a temporary new-record identifier. ERP_URL is your organization’s ERP origin.

Expected result: Room keys, master keys, cabinet keys and other keys can be distinguished.

Step 3 of 3

Step 3

Save. Use Unavailable / retired for a key that must not be issued.

Expected URL expression{ERP_URL}/desk/nexcom-lodging-key/{RECORD_ID}

Open the list without /{RECORD_ID}. New forms use a temporary new-record identifier. ERP_URL is your organization’s ERP origin.

Expected result: The register describes physical-key availability; it does not program an electronic credential.

If the action is blocked

Check required fields, current status, linked company and record permissions. Return outstanding keys before checkout. Room and key conflict checks cannot be bypassed by editing their identifiers. For Finance and stock drafts, review native validation messages before submitting.