Garrison & Lodging · Housekeeping

Record and return lost property

Native hotel operations · Updated 14 October 2026. Screenshots will follow separately.

Step 1

Create a lost property record with Property, description, found time and secure storage location. Add Room if known.

Expected URL expression{ERP_URL}/desk/nexcom-lodging-lost-property/{RECORD_ID}

Step 2

Keep Status Held while identifying the owner according to your hotel’s policy. Attach appropriate evidence without unnecessary personal information.

Expected URL expression{ERP_URL}/desk/nexcom-lodging-lost-property/{RECORD_ID}

Step 3

For return, document the verified recipient and handover in Release notes, then choose Returned. For approved disposal record authorization and choose Disposed. The record remains in ERP history.

Expected URL expression{ERP_URL}/desk/nexcom-lodging-lost-property/{RECORD_ID}