Manage the daily kitchen and catering queue
Follow the steps below on this page. Screenshots for Garrison & Lodging will be added separately.
Before you start
URL key: {ERP_URL} is your ERP origin, such as https://enterprise.nexcommand.ai or https://erpstaging.nexcommand.ai. Open the list URL first; saved records append /{RECORD_ID}. New drafts use a temporary new-record identifier. Queries and selected tabs may add parameters.
Step 1
Select Property and service-date range, then Refresh schedule. Review Kitchen & catering for outstanding orders.
{ERP_URL}/desk/nexcom-garrisonExpected result: The agenda contains undelivered, non-cancelled orders in the selected window.
Step 2
Open each order and check type, covers, service time, delivery location, line instructions and dietary requirements. Use the list for complete history or records outside the window.
{ERP_URL}/desk/nexcom-catering-orderSaved record{ERP_URL}/desk/nexcom-catering-order/{RECORD_ID}Expected result: Kitchen staff have the actual order detail.
Step 3
For a Confirmed order, set Preparing and save when preparation starts. Set Ready and save after preparation, then Delivered after handover.
{ERP_URL}/desk/nexcom-catering-orderSaved record{ERP_URL}/desk/nexcom-catering-order/{RECORD_ID}Expected result: Saved statuses follow the implemented sequence; skipped stages are rejected.
Step 4
If the order cannot be fulfilled, document the reason and use an allowed Cancelled transition. Review any linked sales or stock documents separately.
{ERP_URL}/desk/nexcom-catering-orderSaved record{ERP_URL}/desk/nexcom-catering-order/{RECORD_ID}Expected result: An operational cancellation does not silently cancel downstream financial documents.