Tutorial
Find and use controlled documents
Open Controlled Documents from the ERP GRC & Quality app.
Before you start
Manage quality checks, objectives, corrective activity, risks, controls and evidence. Controlled documents sit inside this app; the document service complements ERP evidence links and access rules.
ERP links open in a new tab. Sign in with your own account; record visibility, actions and approval authority follow your assigned permissions. Screens can differ by company and configuration.
Step-by-step instructions
- Open Controlled Documents from the ERP GRC & Quality app.
- Open the authorized ERP document record or the document service at edms.nexcommand.ai.
- Check the owner, classification, applicable revision and approval information before use.
- Link the relevant evidence to the permitted quality, HR, maintenance or GRC record.
Check the result
Return to the saved record or relevant list and verify the intended values, links and status. Check the role-restricted portal or report when it is part of this task. A successful save, approval, submission and external payment are different events.
Troubleshooting
Document-service history and a formal approved revision workflow are not equivalent. Follow the configured document control process for releasing revisions.
If the task is blocked, record the page name, operation, error text and time. Contact Support through an authorized channel. Remove passwords and unnecessary personal information from screenshots.