Cancel or reschedule unfinished cleaning work
Follow the steps below on this page. Screenshots for Garrison & Lodging will be added separately.
Before you start
URL key: {ERP_URL} is your ERP origin, such as https://enterprise.nexcommand.ai or https://erpstaging.nexcommand.ai. Open the list URL first; saved records append /{RECORD_ID}. New drafts use a temporary new-record identifier. Queries and selected tabs may add parameters.
Step 1
Open the unfinished task and confirm its room, task type, assigned Attendant and Scheduled at time.
{ERP_URL}/desk/nexcom-lodging-housekeepingSaved record{ERP_URL}/desk/nexcom-lodging-housekeeping/{RECORD_ID}Expected result: The correct operational task is selected.
Step 2
For a timing change, adjust Scheduled at or assign another active company employee and save. Coordinate access with reception and the occupant.
{ERP_URL}/desk/nexcom-lodging-housekeepingSaved record{ERP_URL}/desk/nexcom-lodging-housekeeping/{RECORD_ID}Expected result: The revised assignment is visible on the saved task.
Step 3
If the work is no longer required, record the reason in Checklist notes / defects, change Status to Cancelled and save. Do not cancel completed inspection history.
{ERP_URL}/desk/nexcom-lodging-housekeepingSaved record{ERP_URL}/desk/nexcom-lodging-housekeeping/{RECORD_ID}Expected result: The unfinished task closes; cancellation leaves the room Dirty rather than approving readiness.
Step 4
Create a replacement task when cleaning is still required and complete its normal checklist and inspection.
{ERP_URL}/desk/nexcom-lodging-housekeepingSaved record{ERP_URL}/desk/nexcom-lodging-housekeeping/{RECORD_ID}Expected result: The room becomes Ready only through the approved inspection workflow.