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Tutorial

Prepare a backup and recovery procedure

Identify the ERP site, database, public/private files, application versions and required configuration/key material.

System AdminUpdated 12 October 2026Configuration-aware guidance
Open module in ERP ↗Module documentation

Before you start

Configure the company, users, workflows, custom fields, printing, communications and integrations. Administrative changes affect other users and should be tested in staging before production deployment.

ERP links open in a new tab. Sign in with your own account; record visibility, actions and approval authority follow your assigned permissions. Screens can differ by company and configuration.

Step-by-step instructions

  1. Identify the ERP site, database, public/private files, application versions and required configuration/key material.
  2. Create the supported backup and verify that all expected components are present.
  3. Store the protected recovery copy in the approved location and retain the recovery procedure with controlled access.
  4. Test restoration in an isolated environment and record what was verified before relying on the backup.

Check the result

Return to the saved record or relevant list and verify the intended values, links and status. Check the role-restricted portal or report when it is part of this task. A successful save, approval, submission and external payment are different events.

Troubleshooting

A successful backup command is not a restore test. Do not overwrite live business records with staging data during a software release.

If the task is blocked, record the page name, operation, error text and time. Contact Support through an authorized channel. Remove passwords and unnecessary personal information from screenshots.

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