NexCommand AINexCom Knowledge Base
Field reference

Employee Grievance

How to use Employee Grievance in Employees: access, working steps, fields, related records and troubleshooting.

Purpose and access

Maintain the Employee master, active status, company and User ID link. Organizational assignments, reporting lines and approvers influence related HR workflows. An ERP login without an active linked Employee cannot use employee self-service.

This page is a record page in Human Resources → Employees. Use the link above to open the configured destination; permissions are checked by the destination service.

ERP links open in a new tab. Sign in with your own account; record visibility, actions and approval authority follow your assigned permissions. Screens can differ by company and configuration.

Before you start

Prepare the required information: Subject, Raised By, Date, Status, Grievance Against Party, Grievance Against, Grievance Type, Description.

Confirm the company, party, dates, units and source references that apply. Select existing links carefully and check for an existing record before creating a duplicate.

Working steps

  1. Open Employee Grievance from Human Resources → Employees, or use ERP Search.
  2. Filter the list and open the relevant record. To add a record, use Add/New when your role provides that action.
  3. Complete the editable fields described below. Required fields and validation conditions must be satisfied; read-only values are set by the system or their source records.
  4. Save the record and address validation messages. Reload and verify the saved values and relationships.
  5. When the draft is complete and you are authorized, submit it through the available approval process. Submission can create operational or accounting effects. Use the permitted cancellation/amendment process for later corrections.

Field reference

These fields come from the installed ERP definition. Hidden fields and password inputs are omitted. Additional conditions, custom scripts and workflow rules can make a field required or read-only in a particular context.

FieldType / behaviorHow to use it
SubjectsubjectData
Required
Enter the identifier or short text requested by the label. Preserve external reference numbers accurately.
Raised Byraised_byLink
Required
Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Employee

Employee Nameemployee_nameData
Optional · Read-only
Enter the identifier or short text requested by the label. Preserve external reference numbers accurately.
DesignationdesignationLink
Optional · Read-only
Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Designation

DatedateDate
Required
Choose the business date required for this field. Confirm its relationship to other dates on the record.
StatusstatusSelect
Required
Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • Open
  • Investigated
  • Resolved
  • Invalid
  • Cancelled
Reports Toreports_toLink
Optional · Read-only
Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Employee

Grievance Against Partygrievance_against_partyLink
Required
Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: DocType

Grievance Againstgrievance_againstDynamic Link
Required
Select the record identified by the associated document-type field. Verify both the type and the linked record.
Grievance Typegrievance_typeLink
Required
Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Grievance Type

Associated Document Typeassociated_document_typeLink
Optional
Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: DocType

Associated Documentassociated_documentDynamic Link
Optional
Select the record identified by the associated document-type field. Verify both the type and the linked record.
DescriptiondescriptionText
Required
Provide the required record description or content. Keep operational instructions clear and applicable.
Cause of Grievancecause_of_grievanceText
Optional
Provide the required record description or content. Keep operational instructions clear and applicable.
Resolved Byresolved_byLink
Optional
Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: User

Resolution Dateresolution_dateDate
Optional
Choose the business date required for this field. Confirm its relationship to other dates on the record.
Employee Responsibleemployee_responsibleLink
Optional
Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Employee

Resolution Detailsresolution_detailSmall Text
Optional
Provide concise contextual information relevant to the record. Avoid unrelated personal or confidential data.
Amended Fromamended_fromLink
Optional · Read-only
Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Employee Grievance

Troubleshooting

  • Not permitted: verify the account, role and source-document permission. Do not share an administrator login.
  • Missing record or address: inspect the relevant Link or Dynamic Link fields; a matching title alone does not establish a relationship.
  • Cannot save or change status: review required fields, read-only values, document status and the configured approval transition.
  • Unexpected report or portal result: review company/date filters, source-document submission and the approved party or Employee link.