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Field reference

System Settings

How to use System Settings in Platform Settings: access, working steps, fields, related records and troubleshooting.

System AdminUpdated 12 October 2026Configuration-aware guidance
Open System Settings ↗Module guide

Purpose and access

Review platform defaults and dependencies within the administrator’s authority. Record the reason and tested impact of changes. Authentication, session settings and security-sensitive configuration need a controlled change process.

This page is a settings page in System Admin → Platform Settings. Use the link above to open the configured destination; permissions are checked by the destination service.

ERP links open in a new tab. Sign in with your own account; record visibility, actions and approval authority follow your assigned permissions. Screens can differ by company and configuration.

Before you start

Prepare the required information: Language, Date Format, Time Format, Number Format.

Confirm the company, party, dates, units and source references that apply. Select existing links carefully and check for an existing record before creating a duplicate.

Working steps

  1. Open System Settings from System Admin → Platform Settings, or use ERP Search.
  2. Review the existing configuration before editing.
  3. Complete the editable fields described below. Required fields and validation conditions must be satisfied; read-only values are set by the system or their source records.
  4. Save the record and address validation messages. Reload and verify the saved values and relationships.
  5. Use any additional workflow actions only when the record and your role provide them. Saving this record does not automatically complete a related transaction or external action.

Field reference

These fields come from the installed ERP definition. Hidden fields and password inputs are omitted. Additional conditions, custom scripts and workflow rules can make a field required or read-only in a particular context.

FieldType / behaviorHow to use it
CountrycountryLink
Optional		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Country

LanguagelanguageLink
Required		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Language

Time Zonetime_zoneSelect
Required · Read-only		Choose one of the configured list values. Status fields may be controlled by the record workflow.
CurrencycurrencyLink
Optional		Default display currency

Linked record: Currency

Enable Onboardingenable_onboardingCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Disable Document Sharingdisable_document_sharingCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Date Formatdate_formatSelect
Required		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • yyyy-mm-dd
  • dd-mm-yyyy
  • dd/mm/yyyy
  • dd.mm.yyyy
  • mm/dd/yyyy
  • mm-dd-yyyy
Time Formattime_formatSelect
Required		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • HH:mm:ss
  • HH:mm
Number Formatnumber_formatSelect
Required		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • #,###.##
  • #.###,##
  • # ###.##
  • # ###,##
  • #'###.##
  • #, ###.##
  • #,##,###.##
  • #,###.###
  • #.###
  • #,###
Use Number Format from Currencyuse_number_format_from_currencyCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
First Day of the Weekfirst_day_of_the_weekSelect
Optional		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • Sunday
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
Float Precisionfloat_precisionSelect
Optional		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
Currency Precisioncurrency_precisionSelect
Optional		If not set, the currency precision will depend on number format
Available choices
  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
Rounding Methodrounding_methodSelect
Optional		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • Banker's Rounding (legacy)
  • Banker's Rounding
  • Commercial Rounding
Show Absolute Datetime in Timelineshow_absolute_datetime_in_timelineCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Apply Strict User Permissionsapply_strict_user_permissionsCheck
Optional		If Apply Strict User Permission is checked and User Permission is defined for a DocType for a User, then all the documents where value of the link is blank, will not be shown to that User
Show External Link Warningshow_external_link_warningSelect
Optional		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • Never
  • Ask
  • Always
Session Expiry (idle timeout)session_expiryData
Optional		Example: Setting this to 24:00 will log out a user if they are not active for 24:00 hours.
Document Share Key Expiry (in Days)document_share_key_expiryInt
Optional		Number of days after which the document Web View link shared on email will be expired
Allow only one session per userdeny_multiple_sessionsCheck
Optional		Note: Multiple sessions will be allowed in case of mobile device
Disable Username/Password Logindisable_user_pass_loginCheck
Optional		Make sure to configure a Social Login Key before disabling to prevent lockout
Max signups allowed per hourmax_signups_allowed_per_hourInt
Optional		Enter a whole-number value.
Allow Login using Mobile Numberallow_login_using_mobile_numberCheck
Optional		User can login using Email id or Mobile number
Allow Login using User Nameallow_login_using_user_nameCheck
Optional		User can login using Email id or User Name
Login with email linklogin_with_email_linkCheck
Optional		Allow users to log in without a password, using a login link sent to their email
Login with email link expiry (in minutes)login_with_email_link_expiryInt
Optional		Enter a whole-number value.
Rate limit for email link loginrate_limit_email_link_loginInt
Optional		You can set a high value here if multiple users will be logging in from the same network.
Allow Consecutive Login Attemptsallow_consecutive_login_attemptsInt
Optional		Enter a whole-number value.
Allow Login After Failallow_login_after_failInt
Optional		In seconds
Enable Two Factor Authenable_two_factor_authCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Bypass Two Factor Auth for users who login from restricted IP Addressbypass_2fa_for_retricted_ip_usersCheck
Optional		If enabled, users who login from Restricted IP Address, won't be prompted for Two Factor Auth
Bypass restricted IP Address check If Two Factor Auth Enabledbypass_restrict_ip_check_if_2fa_enabledCheck
Optional		If enabled, all users can login from any IP Address using Two Factor Auth. This can also be set only for specific user(s) in User Page
Two Factor Authentication methodtwo_factor_methodSelect
Optional		Choose authentication method to be used by all users
Available choices
  • OTP App
  • SMS
  • Email
Expiry time of QR Code Image Pagelifespan_qrcode_imageInt
Optional		Time in seconds to retain QR code image on server. Min: 240
OTP Issuer Nameotp_issuer_nameData
Optional		Enter the identifier or short text requested by the label. Preserve external reference numbers accurately.
OTP SMS Templateotp_sms_templateSmall Text
Optional		OTP placeholder should be defined as {{ otp }}
Logout All Sessions on Password Resetlogout_on_password_resetCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Force User to Reset Passwordforce_user_to_reset_passwordInt
Optional		In Days
Reset Password Link Expiry Durationreset_password_link_expiry_durationDuration
Optional		Enter the actual or planned duration using the field’s supported units.
Password Reset Link Generation Limitpassword_reset_limitInt
Optional		Hourly rate limit for generating password reset links
Enable Password Policyenable_password_policyCheck
Optional		If enabled, the password strength will be enforced based on the Minimum Password Score value. A value of 1 being very weak and 4 being very strong.
Minimum Password Scoreminimum_password_scoreSelect
Optional		0 - too guessable: risky password. 1 - very guessable: protection from throttled online attacks. 2 - somewhat guessable: protection from unthrottled online attacks. 3 - safely unguessable: moderate protection from offline slow-hash scenario. 4 - very unguessable: strong protection from offline slow-hash scenario.
Available choices
  • 1
  • 2
  • 3
  • 4
Email Footer Addressemail_footer_addressSmall Text
Optional		Your organization name and address for the email footer.
Email Retry Limitemail_retry_limitInt
Optional		Enter a whole-number value.
Disable Standard Email Footerdisable_standard_email_footerCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Hide footer in auto email reportshide_footer_in_auto_email_reportsCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Include Web View Link in Emailattach_view_linkCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Store Attached PDF Documentstore_attached_pdf_documentCheck
Optional		When sending document using email, store the PDF on Communication. Warning: This can increase your storage usage.
Welcome Email Templatewelcome_email_templateLink
Optional		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Email Template

Reset Password Templatereset_password_templateLink
Optional		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Email Template

Max File Size (MB)max_file_sizeInt
Optional		Enter a whole-number value.
Max Zip Extract Size (MB)max_zip_extract_sizeInt
Optional		Maximum total size a ZIP archive is allowed to expand to when extracted.
Allow Guests to Upload Filesallow_guests_to_upload_filesCheck
Optional		When enabled this will allow guests to upload files to your application, You can enable this if you wish to collect files from user without having them to log in, for example in job applications web form.
Force Web Capture Mode for Uploadsforce_web_capture_mode_for_uploadsCheck
Optional		When uploading files, force the use of the web-based image capture. If this is unchecked, the default behavior is to use the mobile native camera when use from a mobile is detected.
Strip EXIF tags from uploaded imagesstrip_exif_metadata_from_uploaded_imagesCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Only allow System Managers to upload public filesonly_allow_system_managers_to_upload_public_filesCheck
Optional		If enabled, only System Managers can upload public files. Other users can't see the checkbox Is Private in the upload dialog.
Delete Background Exported Reports After (Hours)delete_background_exported_reports_afterInt
Optional		Defines how long exported reports sent via email are kept in the system. Older files will be automatically deleted.
Allowed File Extensionsallowed_file_extensionsSmall Text
Optional		Provide a list of allowed file extensions for file uploads. Each line should contain one allowed file type. If unset, all file extensions are allowed. Example: CSV JPG PNG
Allowed Doctypes for Guest Uploadsallowed_doctypes_for_guest_uploadsSmall Text
Optional		Provide a list of allowed Doctypes for file uploads. Each line should contain one allowed Doctype. If unset, uploads to all doctypes are allowed. Example: User Item Quotation
Default Appdefault_appSelect
Optional		Redirect to the selected app after login
Disable System Update Notificationdisable_system_update_notificationCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Disable Change Log Notificationdisable_change_log_notificationCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Hide Empty Read-Only Fieldshide_empty_read_only_fieldsCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Disable Product Suggestiondisable_product_suggestionCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Number of Backupsbackup_limitInt
Optional		Older backups will be automatically deleted
Encrypt Backupsencrypt_backupCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Max auto email report per usermax_auto_email_report_per_userInt
Optional		Enter a whole-number value.
Max Report Rowsmax_report_rowsInt
Optional		This value specifies the max number of rows that can be rendered in report view.
Enable Snapshot Reportsenable_snapshot_reportsCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Sync In Batchessync_in_batchCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
FrequencyfrequencySelect
Optional		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • Hourly
  • Daily
Sync Timeout (Seconds)sync_timeoutInt
Optional		Enter a whole-number value.
Run Jobs only Daily if Inactive For (Days)dormant_daysInt
Optional		Will run scheduled jobs only once a day for inactive sites. Set it to 0 to avoid automatically disabling the scheduler.
Show Full Error and Allow Reporting of Issues to the Developerallow_error_tracebackCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Allow Sending Usage Data for Improving Applicationsenable_telemetryCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.
Link Field Results Limitlink_field_results_limitInt
Optional		Enter a whole-number value.
Allow Clearing Link Fieldsallow_clearing_link_fieldsCheck
Optional		Adds a clear (×) button to Link fields, allowing users to quickly remove the selected value.
Log API Requestslog_api_requestsCheck
Optional		Enable or disable the named option only when it matches the intended record behavior.

Troubleshooting

  • Not permitted: verify the account, role and source-document permission. Do not share an administrator login.
  • Missing record or address: inspect the relevant Link or Dynamic Link fields; a matching title alone does not establish a relationship.
  • Cannot save or change status: review required fields, read-only values, document status and the configured approval transition.
  • Unexpected report or portal result: review company/date filters, source-document submission and the approved party or Employee link.
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