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Field reference

Serial No

How to use Serial No in Serials & Batches: access, working steps, fields, related records and troubleshooting.

Supply ChainUpdated 12 October 2026Configuration-aware guidance
Open Serial No ↗Module guide

Purpose and access

Use serial numbers and batches for traceability where enabled on the item. Record identifiers through the permitted stock document and its serial/batch controls. Review movement history and expiry information before issuing stock.

This page is a record page in Supply Chain → Serials & Batches. Use the link above to open the configured destination; permissions are checked by the destination service.

ERP links open in a new tab. Sign in with your own account; record visibility, actions and approval authority follow your assigned permissions. Screens can differ by company and configuration.

Before you start

Prepare the required information: Serial No, Item Code, Company.

Confirm the company, party, dates, units and source references that apply. Select existing links carefully and check for an existing record before creating a duplicate.

Working steps

  1. Open Serial No from Supply Chain → Serials & Batches, or use ERP Search.
  2. Filter the list and open the relevant record. To add a record, use Add/New when your role provides that action.
  3. Complete the editable fields described below. Required fields and validation conditions must be satisfied; read-only values are set by the system or their source records.
  4. Save the record and address validation messages. Reload and verify the saved values and relationships.
  5. Use any additional workflow actions only when the record and your role provide them. Saving this record does not automatically complete a related transaction or external action.

Field reference

These fields come from the installed ERP definition. Hidden fields and password inputs are omitted. Additional conditions, custom scripts and workflow rules can make a field required or read-only in a particular context.

FieldType / behaviorHow to use it
Serial Noserial_noData
Required		Enter the identifier or short text requested by the label. Preserve external reference numbers accurately.
Item Codeitem_codeLink
Required		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Item

Batch Nobatch_noLink
Optional · Read-only		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Batch

WarehousewarehouseLink
Optional · Read-only		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Warehouse

Incoming Ratepurchase_rateFloat
Optional · Read-only		Enter a numeric value using the required unit and precision.
CustomercustomerLink
Optional · Read-only		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Customer

StatusstatusSelect
Optional · Read-only		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • Active
  • Inactive
  • Consumed
  • Delivered
  • Expired
Item Nameitem_nameData
Optional · Read-only		Enter the identifier or short text requested by the label. Preserve external reference numbers accurately.
DescriptiondescriptionText
Optional · Read-only		Provide the required record description or content. Keep operational instructions clear and applicable.
Item Groupitem_groupLink
Optional · Read-only		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Item Group

BrandbrandLink
Optional · Read-only		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Brand

AssetassetLink
Optional · Read-only		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Asset

Asset Statusasset_statusSelect
Optional · Read-only		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • Issue
  • Receipt
  • Transfer
LocationlocationLink
Optional · Read-only		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Location

EmployeeemployeeLink
Optional · Read-only		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Employee

Warranty Expiry Datewarranty_expiry_dateDate
Optional		Choose the business date required for this field. Confirm its relationship to other dates on the record.
AMC Expiry Dateamc_expiry_dateDate
Optional		Choose the business date required for this field. Confirm its relationship to other dates on the record.
Maintenance Statusmaintenance_statusSelect
Optional · Read-only		Choose one of the configured list values. Status fields may be controlled by the record workflow.
Available choices
  • Under Warranty
  • Out of Warranty
  • Under AMC
  • Out of AMC
Warranty Period (Days)warranty_periodInt
Optional · Read-only		Enter a whole-number value.
CompanycompanyLink
Required		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Company

Work Orderwork_orderLink
Optional		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Work Order

Source Document Typereference_doctypeLink
Optional · Read-only		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: DocType

Posting Dateposting_dateDate
Optional · Read-only		Choose the business date required for this field. Confirm its relationship to other dates on the record.
Source Document Namereference_nameDynamic Link
Optional · Read-only		Select the record identified by the associated document-type field. Verify both the type and the linked record.

Troubleshooting

  • Not permitted: verify the account, role and source-document permission. Do not share an administrator login.
  • Missing record or address: inspect the relevant Link or Dynamic Link fields; a matching title alone does not establish a relationship.
  • Cannot save or change status: review required fields, read-only values, document status and the configured approval transition.
  • Unexpected report or portal result: review company/date filters, source-document submission and the approved party or Employee link.
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