Workspace
NexCom Academy
How to use NexCom Academy in Courses & Learning: access, working steps, fields, related records and troubleshooting.
Purpose and access
Use Academy Authoring to create a course, organize learning content and configure access. Preview assessments and certificate settings before publication. Course completion records and HR training records have distinct purposes.
This page is a workspace in Academy → Courses & Learning. Use the link above to open the configured destination; permissions are checked by the destination service.
ERP links open in a new tab. Sign in with your own account; record visibility, actions and approval authority follow your assigned permissions. Screens can differ by company and configuration.
Use this page
- Open the page through the module or Search.
- Review its filters, dashboard period and available actions.
- Follow the relevant record or tool link for your task.
- Verify the source record after completing the activity.
Dashboard links and metrics reflect permitted records. An empty metric can reflect no matching data, company filters or access restrictions.
Troubleshooting
- Not permitted: verify the account, role and source-document permission. Do not share an administrator login.
- Missing record or address: inspect the relevant Link or Dynamic Link fields; a matching title alone does not establish a relationship.
- Cannot save or change status: review required fields, read-only values, document status and the configured approval transition.
- Unexpected report or portal result: review company/date filters, source-document submission and the approved party or Employee link.