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Field reference

Loyalty Point Entry

How to use Loyalty Point Entry in Pricing & Promotions: access, working steps, fields, related records and troubleshooting.

Sales & MarketingUpdated 12 October 2026Configuration-aware guidance
Open Loyalty Point Entry ↗Module guide

Purpose and access

Maintain price lists, item prices and applicable rules. Check currency, validity dates, quantity breaks and the selling or buying context. Verify a representative quotation before using a pricing change in live work.

This page is a internal/admin record in Sales & Marketing → Pricing & Promotions. Use the link above to open the configured destination; permissions are checked by the destination service.

ERP links open in a new tab. Sign in with your own account; record visibility, actions and approval authority follow your assigned permissions. Screens can differ by company and configuration.

Before you start

Prepare the required information: Loyalty Program, Customer, Invoice Type, Loyalty Points, Expiry Date, Posting Date, Company.

Confirm the company, party, dates, units and source references that apply. Select existing links carefully and check for an existing record before creating a duplicate.

Working steps

  1. Open Loyalty Point Entry from Sales & Marketing → Pricing & Promotions, or use ERP Search.
  2. Filter the list and open the relevant record. To add a record, use Add/New when your role provides that action.
  3. Complete the editable fields described below. Required fields and validation conditions must be satisfied; read-only values are set by the system or their source records.
  4. Save the record and address validation messages. Reload and verify the saved values and relationships.
  5. Use any additional workflow actions only when the record and your role provide them. Saving this record does not automatically complete a related transaction or external action.

Field reference

These fields come from the installed ERP definition. Hidden fields and password inputs are omitted. Additional conditions, custom scripts and workflow rules can make a field required or read-only in a particular context.

FieldType / behaviorHow to use it
Loyalty Programloyalty_programLink
Required		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Loyalty Program

Loyalty Program Tierloyalty_program_tierData
Optional		Enter the identifier or short text requested by the label. Preserve external reference numbers accurately.
CustomercustomerLink
Required		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Customer

Invoice Typeinvoice_typeLink
Required		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: DocType

InvoiceinvoiceDynamic Link
Optional		Select the record identified by the associated document-type field. Verify both the type and the linked record.
Redeem Againstredeem_againstLink
Optional		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Loyalty Point Entry

Loyalty Pointsloyalty_pointsInt
Required		Enter a whole-number value.
Purchase Amountpurchase_amountCurrency
Optional		Enter the monetary amount in the applicable currency. Review the transaction and company currency before using the value.
Expiry Dateexpiry_dateDate
Required		Choose the business date required for this field. Confirm its relationship to other dates on the record.
Posting Dateposting_dateDate
Required		Choose the business date required for this field. Confirm its relationship to other dates on the record.
CompanycompanyLink
Required		Choose an existing linked record. Check its company and ownership; typing a label alone does not create a new relationship.

Linked record: Company

Discretionary Reasondiscretionary_reasonData
Optional		Enter the identifier or short text requested by the label. Preserve external reference numbers accurately.

Troubleshooting

  • Not permitted: verify the account, role and source-document permission. Do not share an administrator login.
  • Missing record or address: inspect the relevant Link or Dynamic Link fields; a matching title alone does not establish a relationship.
  • Cannot save or change status: review required fields, read-only values, document status and the configured approval transition.
  • Unexpected report or portal result: review company/date filters, source-document submission and the approved party or Employee link.
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