Competitor
How to use Competitor in Marketing: access, working steps, fields, related records and troubleshooting.
Purpose and access
Maintain campaigns and permitted audience information. Record campaign ownership and related leads. Outbound messages require approved recipients and properly configured communication settings; a campaign record alone does not send a message.
This page is a record page in Sales & Marketing → Marketing. Use the link above to open the configured destination; permissions are checked by the destination service.
Before you start
Prepare the required information: Competitor Name.
Confirm the company, party, dates, units and source references that apply. Select existing links carefully and check for an existing record before creating a duplicate.
Working steps
- Open Competitor from Sales & Marketing → Marketing, or use ERP Search.
- Filter the list and open the relevant record. To add a record, use Add/New when your role provides that action.
- Complete the editable fields described below. Required fields and validation conditions must be satisfied; read-only values are set by the system or their source records.
- Save the record and address validation messages. Reload and verify the saved values and relationships.
- Use any additional workflow actions only when the record and your role provide them. Saving this record does not automatically complete a related transaction or external action.
Field reference
These fields come from the installed ERP definition. Hidden fields and password inputs are omitted. Additional conditions, custom scripts and workflow rules can make a field required or read-only in a particular context.
| Field | Type / behavior | How to use it |
|---|---|---|
Competitor Namecompetitor_name | Data Required | Enter the identifier or short text requested by the label. Preserve external reference numbers accurately. |
Websitewebsite | Data Optional | Enter the identifier or short text requested by the label. Preserve external reference numbers accurately. |
Troubleshooting
- Not permitted: verify the account, role and source-document permission. Do not share an administrator login.
- Missing record or address: inspect the relevant Link or Dynamic Link fields; a matching title alone does not establish a relationship.
- Cannot save or change status: review required fields, read-only values, document status and the configured approval transition.
- Unexpected report or portal result: review company/date filters, source-document submission and the approved party or Employee link.